Refund policy

Returns & Exchanges

Every OGT piece is printed to order just for you. Because of that, we can't accept returns or exchanges for sizing or a change of mind. Please check the size details before ordering.

Damaged, Misprinted, or Wrong Item

If your order arrives damaged, misprinted, or isn't what you ordered, email ogtthebrandusa@gmail.com within 30 days of delivery. Include your order number and a clear photo of the issue. We'll send a free replacement or issue a refund.

Lost Packages

If your tracking stops updating or your package never arrives, contact us and we'll work with the carrier to resolve it.